HMS COACHING
GUIDED TOOL
The Delegation Diagnostic
Answer a few questions about a task you're holding onto and the person you're considering handing it to. You'll get a personalised read on where they sit on the Skill/Will Matrix, and exactly what approach to take from here.
QUESTION 1 OF 10
SKILL
Not at all trueCompletely true
YOUR RESULT
Where They Sit
Guide
Low Skill / High Will
Delegate
High Skill / High Will
Direct
Low Skill / Low Will
Excite
High Skill / Low Will
WILL →
SKILL →
SKILL 0.0 / WILL 0.0
—
Based on the Skill/Will Matrix (Landsberg, 2003) — full reference below.
Your PDF also includes details on how to request the full Delegation Diagnostic tool.
Framework: the Skill/Will Matrix, developed by Max Landsberg and set out in The Tao of
Coaching (2003), London: Profile Books. The questions above and the guidance shown are
original content by HMS Coaching, applying that framework; they are not quoted from the
book. This tool is an independent work and is not affiliated with, endorsed by, or
sponsored by Max Landsberg or his publishers.
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HMS COACHING
YOUR PERSONALISED RESULT
The Delegation
Diagnostic
Diagnostic
Prepared for a task delegation decision.
TASK
—
PERSON
—
DATE
—
HELLOHMS.COM
SKILL/WILL MATRIX — LANDSBERG, 2003
YOUR RESULT
Where They Sit
SKILL →
SKILL 0.0 / WILL 0.0
—
Recommended actions
The handoff conversation
BEFORE YOU CALL IT DELEGATED
The Handoff Checklist
Where this comes from
This result applies the Skill/Will Matrix, a coaching model developed by Max Landsberg and
set out in The Tao of Coaching (2003), London: Profile Books. The quadrant
structure and the four style names (Direct, Excite, Guide, Delegate) are Landsberg's.
The specific questions, scoring, and written guidance on this page are original content
produced by HMS Coaching to apply that framework in practice, and are not quoted from
the book. This tool is an independent work and is not affiliated with, endorsed by, or
sponsored by Max Landsberg or his publishers.
Want more than this result?
This page covers one task and one person. For the full Delegation Diagnostic tool, get in
touch with HMS Coaching: hellohms.com/contact.
THE DELEGATION DIAGNOSTIC — PERSONALISED RESULT
HELLOHMS.COM